ACADEMIC QUALIFICATIONS

BE/BTech: Indian Institute of Engineering Science and Technology (IIEST), Shibpur

PGD-SQC-OR- Statistical Techniques, Problem solving, Operations Research: Indian Statistical Institute

PROFILE SUMMARY

R&D, Quality, Manufacturing Appliances, Business Excellence (as Assessor and Assessee) including Lean Management, Balanced Score Cards (Strategy Deployment) and After Sales Service

CONSULTING EXPERIENCE

5 years

EXPERIENCE HIGHLIGHTS

Independent Consultant -
Design , Development , Improvement in Productivity, Quality, After Sales Service of Appliances, Sourcing, Training in Lean, Six Sigma, Balanced Score Cards, Business Excellence and Behavioral. Consultant also to Multinational Organizations.

Havells India Ltd -
Jt. Vice President - Center for Research and Innovation - Appliances
Head-Center for Research and Innovation - Appliances
Design, Development, Quality Assurance and all Technical coordination with Plants of Appliances in 3 categories: Small Domestic Appliances, Water Heaters and Air Coolers.

Symphony Limited
Sr. Vice President - Quality, Business Excellence and Customer Support
largest in the business of Air Coolers in the world having Plants/Companies in India, USA and Mexico.
Symphony was the first to design and launch 5 Star rated (Energy saver) Water Heaters in India. R&D facilities are Govt of India approved. Both India and Mexico have been certified as per ISO 9001:2008 (happened in 2010 and 2012 respectively)
It's an Innovative and Quality conscious organization.
Responsible for Quality, Business Excellence and Customer Support for the organization. In addition I am also looking after International Sourcing.

Head Quality and Business Excellence
Tata Ficosa Automotive Systems

Astt General Manager - Quality Assurance
Racold Thermo Limited (Formerly Merloni TermoSanitari India Ltd)

Manager - Quality Assurance
Philips Consumer Lifestyle (Formerly Philips India Ltd)

Worked mostly (11 years) with Domestic Appliances Division and 3 years in Consumer Electronics Division (After Sales Service). In Domestic Appliances Division worked in the fields of Quality Assurance, Field failure analysis, Vendor Development and procurement. In Consumer Electronics worked in Service Dept for Spare Parts Management.