PROFILE SUMMARY
End-to-end supply chain operations including manufacturing, distribution, logistics, warehousing, fulfilment, demand planning, supply planning, S&OP and supply chain systems
Senior leadership experience in Timex Group and i2 Technologies across APAC
EXPERIENCE HIGHLIGHTS
Vice President of Global Operations Planning
Timex Group (Consumer & Luxury watches - $800m revenue) - 2020–2021
As head of Planning, established a robust demand planning related S&OP process and drove significant planning and fulfilment model changes to improve customer fill rates by 20 % points and inventory turns by more than 100%
Implemented key demand planning improvements working closely with Key Customer account teams, including segmented planning approach, holiday build plan development, buffer strategy, etc. thereby improving customer fill rates by 10 % points and driving $20m additional revenue
Initiated and spearheaded an enterprise wide end to end Supply Chain visibility improvement initiative aimed at delivering significant business benefits related to Customer Service, Inventory and Cost savings involving planning system improvements in Demantra, Logility and Oracle Apps
Significantly reduced business impact of Covid related Electronics commodity shortages on Timex through strong collaboration, monitoring, innovative solutioning approaches with the relevant supply side teams mitigating revenue risks of close to $40m
As General Manager for factory, Prototyped and implemented agile manufacturing and fulfilment operations to aid in over $100M in additional revenue over 5 years from eCommerce business and millions in savings
Devised a B2C fulfilment model enabling an Asia-to-USA end to end consumer order to delivery cycle of 10 days for a customized watch by converting push based assembly lines with 5 weeks lead time to a pull based cellular model with 3 days turnaround time
Realised a 5-year savings of US$15M via vertical integration to optimize location-specific skills and counter inflationary pressures in supply base. Integrated the assembly of multiple brands like Guess, Nautica, Versus watches into the Cebu factory and transferred Ionic Plating operations from Chinese supplier to Cebu
Established a global consumer contact centre servicing voice calls, chats, social media and emails related consumer queries from across the globe, drastically improving service standards and fuelling cost savings of more than $500K annually